Privacy Policy for Alliebs.com
1. Introduction
At Alliebs.com, we are committed to safeguarding your privacy and maintaining the highest standards of data protection. We respect your rights and take the security of your personal data seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our website, you agree to the practices described herein.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to personal data collected through your use of the website located at alliebs.com (the “Website”) and any related services offered directly by us. Alliebs.com acts as the data controller for the purposes of GDPR and other applicable data privacy legislation. As the data controller, Alliebs.com determines the purposes and means of processing your personal information.
Should you have any questions regarding this Policy or our processing activities, you may contact us at: [email protected].
3. Categories of Data Processed
We may collect and process the following categories of personal data:
a) Usage Data
Includes information about your interactions with our Website, such as IP address, browser type and version, pages visited, time and date of visits, session duration, and other diagnostic data.
b) Account Data
Includes personal identifiers you provide when creating an account or making a purchase, such as your name, email address, telephone number, shipping and billing address.
c) Profile Data
Includes your preferences, purchase history, behavioral patterns on the Website, saved items, and responses to surveys or questionnaires.
d) Communication Data
Includes any information provided when contacting us for support, submitting inquiries, or engaging in other correspondence. This includes support tickets, chat logs, and contact histories.
e) Technical Data
Includes device identifiers, operating system details, access logs, screen resolution, language settings, and other technical configurations collected from your device.
f) Transaction Data
Includes payment method details (processed via secure third-party providers), transaction records, order confirmations, delivery status, and invoicing data.
g) Preference Data
Includes your consent choices for direct marketing, subscribed communication channels, product interest preferences, and notification settings.
4. Legal Bases for Processing
We process your personal data on one or more of the following legal bases:
– Contractual Necessity: To fulfill our obligations in providing services or processing transactions you have requested.
– Legitimate Interests: To improve our services, conduct marketing (where legally permissible), prevent fraud, and ensure network and information security.
– Consent: Where you have explicitly consented to marketing communications, use of non-essential cookies, or other processing activities requiring your permission.
– Legal Obligation: To comply with applicable legal requirements, such as consumer protection laws, tax obligations, or law enforcement requests.
5. Your Rights
You have the following rights under applicable data privacy laws:
– Right of Access: To request access to the personal data we hold about you.
– Right to Rectification: To request correction of inaccurate or incomplete data.
– Right to Erasure: To request deletion of your data under certain conditions.
– Right to Restriction: To request the limitation of our data processing in specified circumstances.
– Right to Data Portability: To request the transfer of your personal data to another provider, where applicable.
To exercise any of these rights, please contact us at [email protected]. We may take steps to verify your identity before proceeding with your request.
6. Security Measures
Alliebs.com employs technical and organizational measures designed to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
– Secure data encryption in transit and at rest
– Role-based access control and password protection
– Regular system backups and secure hosting environments
– Ongoing employee training in data protection and security awareness
We regularly review and update our security protocols to address emerging threats and vulnerabilities.
7. International Transfers
Your information may be processed and stored outside the jurisdiction where you reside. Where we transfer personal data outside the European Economic Area (EEA) or other countries with similar protections, we use recognized standards such as Standard Contractual Clauses or rely on adequacy decisions issued by the European Commission to ensure compliance with regional data protection laws.
8. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected, or as required to comply with our legal, accounting, or regulatory obligations. Specific retention periods include:
– Usage Data: 24 months from date of collection
– Account and Profile Data: For as long as the user account is active and up to 5 years after closure
– Communication Data: 3 years after the last correspondence
– Transaction Data: 7 years for tax and regulatory purposes
– Preference Data: Retained until withdrawn or updated
Upon the expiration of the applicable retention periods, data is securely deleted or anonymized.
9. Cookie Policy
Alliebs.com uses cookies and similar technologies to enhance your user experience. Cookies may collect:
– Essential Cookies: Required for website functionality (e.g., user login, checkout processes)
– Functional Cookies: Enable enhanced features such as remembering preferences
– Analytics Cookies: Help us understand site usage through tools such as Google Analytics
– Performance Cookies: Improve speed and usability of the Website
10. Cookie Management and Compliance
You have control over your cookie preferences and may change your consent at any time through your browser settings or our cookie banner when visiting the Website. We honor your rights under GDPR and CCPA, including the right to opt-out of non-essential cookies, including those used for marketing or analytics purposes.
Where required by law, cookies will only be set with your explicit consent.
11. Special Protections for Children Under 13
Our Website is not directed towards individuals under the age of 13. We do not knowingly collect or process personal data from children. If you believe that a child under 13 has provided us with personal information, please contact us immediately at [email protected], and we will act promptly to remove such data.
12. Policy Updates & User Notifications
We may update this Privacy Policy from time to time in response to legal and technical developments or changes to our services. We encourage users to review this Policy periodically. Where required by law or if material changes are made, we will notify you through appropriate communication channels such as email or on-site notifications.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data processing practices, you may contact us via email at: [email protected]
We are committed to ensuring your privacy rights are respected and maintained in full compliance with all applicable privacy regulations.